The Tennessee State Museum is seeking a Capitol Visitor Services Manager to oversee daily operations, staffing, and strategic direction for all visitor services and educational programming at the Tennessee State Capitol. This role ensures a welcoming, professional, and high‑quality experience for school groups, civic organizations, VIP delegations, and walk‑in guests. See the full job description here.

Key Responsibilities:

• Supervise Capitol educators and volunteers, ensuring excellent customer service, professional presentation, and high interpretive standards.
• Manage scheduling, staffing, performance evaluation, and team development for all Capitol tour operations.
• Coordinate group visit logistics, maintain visitation records, and ensure smooth communication with internal and external partners.
• Serve as a liaison between the Tennessee State Museum, Capitol administrators, legislators, and government officials.
• Support the development of educational content and anticipate operational needs to maintain a professional, polished visitor experience.

Applicants may view and apply for current opportunities by visiting the State of Tennessee Careers website.  Apply at: www.tn.gov/careers 

This process is the required method for applying to positions with the State of Tennessee.